Shipping policy
Last updated: 11 November 2026
1. Where we deliver
We deliver to addresses in the United Kingdom.
2. Dispatch and delivery times
Order cut-off: orders placed before 6:00 PM (UK time) on a business day are counted from that day.
Handling time: we prepare and send your order within 1 to 3 business days (Monday to Friday).
Transit time: delivery takes 3 to 5 business days after dispatch.
Total estimated delivery time: 4 to 8 business days.
We process orders on business days (Monday to Friday). Delivery times are an estimate, not a promise.
3. Delivery costs
We offer free shipping on all orders delivered within the United Kingdom.
4. Heavy items
Power stations and generators are heavy. Please make sure someone can receive the parcel.
5. Checking your delivery
Please check the parcel when it arrives. If it is damaged or something is missing, contact us within 48 hours with photos and your order number.
6. Delayed or lost parcels
If your order has not arrived when expected, contact us and we will check with the carrier.
7. Contact
Phone: +44 7908 545233
Email: info@aegyz.store
Opening hours: Monday to Friday, 09:00 to 18:00 UK time. Closed Saturday and Sunday.
We reply within 1 business day.